Privacy Policy
Effective Date: October 21, 2026. Last updated October 21, 2026.
Section 1. Who We Are
1.1 Collectaverse (“Collectaverse,” “we”) is a trading card consignment service based in Houston, Texas. This Privacy Policy explains how we handle personal information collected through collectaverse.com and our consignment process.
Section 2. Information We Collect
2.1 Submission form. Name, email address, estimated card value, card details, notes, your initials and the date and time you accept the Terms.
2.2 Consignment agreement. Mailing address, phone number, date of birth and payout account details (PayPal, Venmo, Cash App handle or check mailing details).
2.3 Email. Anything you send to collectaverse@outlook.com.
2.4 Video. We record video of card unboxing, inspection and handling.
2.5 Technical data. Our website host and font provider receive standard request data, such as your IP address and browser type, when you load the site. We do not use analytics, advertising or tracking cookies.
Section 3. How We Use Information
3.1 To review, accept, list, sell and ship your consigned cards.
3.2 To pay you and keep payout records.
3.3 For tax reporting, including Form 1099-K or 1099 where required.
3.4 To communicate with you about your submission and consignment.
3.5 To document card condition and resolve claims, using our video records.
Section 4. How We Share Information
4.1 We share personal information only as needed to sell your card and pay you: with payment processors (such as PayPal, Venmo or Cash App), shipping carriers, and the sales marketplace where your card is listed. Form submissions are processed by our website hosting and form-processing provider. We may also disclose information when required by law or to protect our rights. We never sell personal data.
Section 5. Retention
5.1 We keep personal information for as long as your consignment and our tax and business records require, then delete or securely dispose of it.
Section 6. Security
6.1 We use reasonable measures to protect personal information. No method of transmission or storage is completely secure.
Section 7. Your Choices and Requests
7.1 You may ask to access, correct or delete your personal information by emailing collectaverse@outlook.com. Some information must be kept to meet tax and legal obligations.
Section 8. Children
8.1 Our service is not intended for anyone under 18, and we do not knowingly collect information from anyone under 18.
Section 9. Governing Law
9.1 This Privacy Policy is governed by the laws of the State of Texas.
Section 10. Changes
10.1 We may update this Privacy Policy. Changes take effect when posted, and the “Last updated” date will change.
Section 11. Contact
11.1 Questions or requests: collectaverse@outlook.com.